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01206 984042

Head of Operations

  • Colchester
  • Up to £60k DOE
  • Mon-Fri 8am-4:30pm
  • Permanent
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Job Description

‘Recruiting for your future success’

Our client is a fast-growing, innovative leader in the energy / engineering sector. On an exciting growth journey, the Owners of the business are looking to bring in a Head of Operations to manage their office based teams, working closely with the Technical Director and the field-based Engineers. This is an exciting opportunity to join the business in a key leadership role as the company takes this step forward in their growth.

The Head of Operations will play a key leadership role within this growing engineering and energy business, working closely with the owners to shape the next phase of evolution. This position leads the office team and is critical to ensuring the organisation scales effectively. This role is ideal for someone who can drive efficiencies, strengthen processes, and deliver meaningful operational improvements across the business as we expand.

Job Duties
  • Lead and manage the office team, ensuring smooth day-to-day operations and strong internal coordination.
  • Liaise closely with technical and engineering teams to support effective service delivery and project execution.
  • Monitor operational performance, spotting opportunities for process improvements, efficiencies, and innovation.
  • Maintain a strong focus on client satisfaction, ensuring high-quality service and timely responses to client needs.
  • Review operational data, KPIs, and financial reports to ensure the business is performing optimally and aligned with growth goals.
  • Oversee service delivery processes to maximise reliability, quality, and operational consistency.
  • Drive continuous improvement initiatives across the organisation as the company scales.
  • Ensure accuracy and attention to detail in all operational activities, documentation, and reporting.
  • Report directly to the business owners, providing regular updates, insights, and recommendations.
Benefits

Head of Operations

Up to £60k basic salary (negotiable DOE) | Permanent | Elmstead Market / Colchester | Mon-Fri 8am-4:30pm | Key leadership opportunity with excellent benefits | Managing the office team, working closely with the engineering team | Dynamic, driven leader with excellent experience / insight into running a business

Company Description
Applicant Specification
  • Proven experience in an operations or office management leadership role essential
  • Strong organisational and leadership skills, with the ability to motivate and manage a multi-disciplinary office team.
  • Excellent communication and interpersonal abilities, able to collaborate effectively with technical, engineering, and leadership teams.
  • A keen eye for detail and a methodical approach to problem-solving and process management.
  • Demonstrated ability to identify operational inefficiencies and drive continuous improvement initiatives.
  • Comfortable analysing data, KPIs, and financial information to inform decision-making and operational planning.
  • Strong customer focus, committed to ensuring high levels of client satisfaction.
  • Proactive, adaptable, and able to thrive in a growing business with evolving needs.
  • Confident decision-maker with sound judgement and the ability to prioritise effectively in a fast-paced environment.
  • High level of integrity, professionalism, and accountability, with the ability to represent the business to clients and partners.

Driving Licence required for the role: Yes

DBS/criminal records check to be carried out by employer: Yes

Contacts

PLEASE NOTE WE RECEIVE A LARGE NUMBER OF APPLICATIONS PER VACANCY AND UNFORTUNATELY CANNOT RESPOND TO ALL APPLICANTS. THEREFORE, IF YOU HAVE NOT HEARD FROM US WITHIN A MONTH FROM APPLICATION DATE, IT IS LIKELY THAT YOU HAVE BEEN UNSUCCESSFUL.

If you have been successful, we will contact you by the phone and begin taking you through our step by step recruitment process, doing our upmost to ensure the role is right for you, ascertaining your suitability in the process. This process will all be explained on initial contact.

If you are interested in the role and have further questions, please don’t hesitate to call us on 01206 984042 to speak to one of our team members confidentially.

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