Maintenance & Service Scheduler

An exciting opportunity has arisen for a highly organised, proactive and motivated Maintenance & Service Scheduler to play a pivotal role within the business. Working closely with engineers, office colleagues and the finance team, you will help coordinate service delivery, support day-to-day operations and ensure an exceptional experience for both domestic and commercial clients.

From first enquiry through to job completion and handover, you will be a key point of contact, managing client and engineer liaison to ensure works are efficiently scheduled and delivered. This is a fast-paced, hands-on role requiring strong coordination skills, a practical mindset and a sharp eye for detail. With a new system soon to be implemented, this is an ideal opportunity for someone who embraces change and thrives in a progressive environment.

• Communicate confidently with clients, engineers and suppliers to ensure smooth, timely service delivery.
• Schedule and coordinate maintenance, reactive and installation works.
• Ensure job details, documentation and updates are accurate and shared promptly with relevant stakeholders.
• Assist with preparing, issuing and following up quotations to secure work or gather feedback.
• Manage the end-to-end client journey, delivering a consistently high level of service and satisfaction.
• Order materials and ensure job information remains accurate throughout the workflow.
• Support engineers with planning, access arrangements, parts queries and problem-solving.
• Complete general administrative tasks and contribute to operational reporting.
• Actively contribute to a positive, collaborative and innovative team culture.