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Privacy Notice

1. Purpose of this Notice

This Privacy Notice describes how Lighthouse Personnel Ltd (‘we’, ‘us’, or ‘our’) collects, uses, and protects personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. It applies to personal data we collect from clients, candidates, suppliers, business contacts, and visitors to our website.

2. About Us

Lighthouse Personnel Ltd is a limited company registered in England under company number 11051734. Our registered address is Innovation Centre Knowledge Gateway, Boundary Road, Colchester, England, CO4 3ZQ. We are registered with the Information Commissioner’s Office under registration number ZA295048.

If you have any questions or concerns about this Notice or our data protection practices, please contact our Privacy Officer at team@lighthousepersonnel.co.uk or on 01206 984042.

3. Our Role as Data Controller or Processor

Lighthouse Personnel Ltd acts as a Data Controller in respect of personal data we collect directly from candidates, clients, suppliers, and other individuals when providing our recruitment services. In certain circumstances, we may also act as a Joint Controller or Processor with our clients. For example, where we manage candidate data jointly during the recruitment process or where a client specifies how candidate information should be handled. In those cases, the respective responsibilities of Lighthouse Personnel Ltd and the client are defined in a written agreement to ensure compliance with the UK GDPR.

4. How We Collect Personal Data

We may collect personal data about you in various ways, including when you contact us by phone, email, post, or social media, submit information via our website, apply for a role, or engage our services. We may also receive personal data from third parties, such as job boards, professional networking sites, or referrals.

5. Categories of Personal Data We Process

The types of personal data we collect depend on your relationship with us and may include:
– Personal details such as name, address, contact information, and date of birth.
– Employment history, qualifications, and references.
– Identification details such as right-to-work documentation.
– Records of communications and interactions with us.
– Technical information such as IP address where collected through our website.

6. How We Use Personal Data and Lawful Basis for Processing

We process personal data only where we have a lawful basis to do so. These may include:
– Performing a contract or taking steps at your request before entering a contract.
– Complying with our legal obligations.
– Pursuing our legitimate interests, such as providing recruitment services, managing client relationships, and improving our business operations.
– In limited cases, where you have given consent (for example, to receive marketing updates).

7. Data Sharing

We share personal data only where necessary to deliver our services or comply with legal obligations. This may include sharing data with:
– Clients for the purpose of recruitment and placement activities.
– Third-party service providers, including Tracker RMS, Microsoft OneDrive, and JotForm, who support our business operations.
– Regulators or legal authorities when required by law.
All third parties are required to implement appropriate security and confidentiality measures.

8. International Data Transfers

We do not routinely transfer personal data outside the UK. If an international transfer becomes necessary, we will ensure appropriate safeguards are in place in accordance with UK data protection law.

9. Data Retention

We retain personal data only for as long as necessary for the purposes for which it was collected. Retention periods vary depending on the nature of the data and our legal obligations. For most business records, we retain data for up to 6 years in line with statutory requirements. For candidate data, we retain information for up to 36 months after our last contact unless you request deletion sooner or you have agreed to us retaining your data for a longer period of time.

10. Data Security

We have implemented appropriate technical and organisational measures to prevent personal data from being accidentally lost, accessed without authorisation, or disclosed. Access to personal data is limited to those employees and contractors who have a business need to know and are bound by confidentiality obligations. All staff receive regular data protection training.

11. Candidate Privacy Notice

As part of our recruitment activities, Lighthouse Personnel Ltd collects and processes personal data relating to candidates applying for permanent roles through us.

The personal data we collect includes your name, contact details, CV, qualifications, skills, experience, employment history, remuneration expectations, references, and right-to-work documentation.

We collect this data directly from you through applications, online forms, interviews, job boards, or referrals. We process it to assess your suitability for permanent employment opportunities, take steps prior to entering an employment contract, and comply with legal obligations.

We may share your information with prospective employers (our clients) to progress your application and with third-party software providers that help us manage candidate records. We may also process limited equality or disability-related information to make reasonable adjustments during recruitment. We do not collect or process criminal records data.

Candidate data is retained for up to 24 months from the date of last contact unless you request earlier deletion, or you agree to a longer retention period. You can exercise your data protection rights by contacting team@lighthousepersonnel.co.uk.

12. Your Rights

You have rights under data protection law to:
– Access your personal data;
– Request correction of inaccurate or incomplete data;
– Request erasure of your data where it is no longer required;
– Object to processing based on legitimate interests;
– Request restriction or transfer of your data.
If you wish to exercise any of these rights, please contact our Privacy Officer at the details above.

13. Complaints

We take privacy concerns seriously. If you have a complaint about how we handle your personal data, please contact us in the first instance. If you remain dissatisfied, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO): www.ico.org.uk, telephone 0303 123 1113, or by writing to Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.

14. Updates to this Notice

This Privacy Notice was last updated in October 2025. We may update this notice from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically.

Privacy Policy

Introduction

At Lighthouse Personnel Ltd , we are committed to protecting your personal information. We value your support and respect your privacy.

If you have any queries about our Privacy Policy, or if you would like to check or update your details, please contact us:

team@lighthousepersonnel.co.uk or on 01206 984042.

By continuing to use our website, you are agreeing to the processing of your personal information in accordance with this Privacy Policy and our website Cookie Policy.

We may gather information about individuals or businesses who visit our website, in order to help improve the services that we supply. 

What information we collect

You may choose to supply us with personal information when submitting an enquiry. We collect and securely store any personal information you supply to us and retain it in accordance with our retention policy.

Personal information is any information that can be used to identify you. Generally, this information may include your name, email or postal address, date of birth, and any preferences you have expressed to us about your interests or how you would like to be contacted.

Some information on how people interact with our website is monitored using Google Analytics. This information remains anonymous and helps us to make our website easier to use and more helpful to the people who visit it. We may also collect the number given to your computer or device on the internet, known as an Internet Protocol (IP) address when you interact with us online.

We do not usually collect sensitive personal data about our customers, staff or third parties who we are working with, unless there is a clear reason for us to do so. Sensitive information such as health information may be collected if we need to provide support and resources for you. If you choose to share this information with us, we will always treat it sensitively.

We will not share personal information without your consent, unless we are legally obligated to do so.

Depending upon your use of this site, We may collect some or all of the following personal and non-personal data :

  • Name;
  • Date of birth;
  • Gender;
  • Address;
  • Email address;
  • Telephone number;
  • Business name;
  • Job title;
  • Profession;
  • Payment information ( Clients)
  • Information about your preferences and interests;
  • IP address;
  • Web browser type and version;
  • Operating system;
  • A list of URLs starting with a referring site, your activity on this site, and the site you exit to;

 

How we use this information

The data we collect is used to help us improve the information supplied to visitors to our website and the services that we provide to individual clients or stakeholders.

We will only use this information to:

  • provide you with the information or service you have requested
  • for internal administrative purposes and to let you know about changes to our services or policies
  • keep you up-to-date with our business and opportunities.
  • improve our service to you

The use of your information enables us to keep you informed about our services.

We may also analyse your information and feedback to improve the services we provide. We use traffic analysis tools to evaluate website traffic, in order to help us continually improve the design, content and layout of pages.

Under the GDPR, We must always have a lawful basis for using personal data. This may be because the data is necessary for our performance of a contract with you, because you have consented to our use of your personal data, or because it is in our legitimate business interests to use it. Your personal data may be used for one of the following purposes:

  • Providing and managing your Account;
  • Providing and managing your access to this site;
  • Personalising and tailoring your experience on this site;
  • Supplying our services to you. Your personal details are required in order for us to enter into a contract with you.
  • Personalising and tailoring our services for you.
  • Communicating with you. This may include responding to emails or calls from you.
  • Supplying you with information by email that you have opted-in to (you may unsubscribe or opt-out at any time by clicking the relevant link.
  • Analysing your use of this site and gathering feedback to enable us to continually improve this site and your user experience.

 

With your permission and/or where permitted by law, We may also use your personal data for marketing purposes, which may include contacting you by email AND/OR telephone AND/OR text message with information, news, and offers on our services. You will not be sent any unlawful marketing or spam.

We will always work to fully protect your rights and comply with our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you will always have the opportunity to opt-out.

Cookies

Cookies are small text files placed on your computer by websites you visit. They are widely used to make websites work more efficiently for visitors, and to provide information to the owners of the website. Some of the cookies we use are essential in order for parts of our website to operate, and to help us evaluate and improve our website. We do not access any information stored in cookies placed on your machine by other websites.

We may use cookies to make your online browsing easier and more enjoyable. We will always seek consent before using cookies. You can control which types of cookies you allow in your web browse. You can turn cookies on or off using your browser’s settings, or you can also delete cookies by clearing your browser’s cache (history).

Marketing

We only use opt-in marketing and will never distribute your information to third parties without your express consent, nor will we ever sell your information to third parties.

By providing us with your personal data you consent to the collection and use of any information you provide in accordance with the purposes set out in this Privacy and Cookie Policy. You will be given the opportunity to select which communication channels you would prefer that we contact you via.

You have the right to request to see all personal data that we hold about you. If you would like to exercise this right, or have any concerns about the personal data held on you, please let us know. Any personal data that you inform us is incorrect will be amended or deleted, as appropriate.

You can check, change or update your details and preferences with us at any time using the contact details at the top of this page.

Security and Retention

Protecting your personal information is very important to us. We take great care in the selection and implementation of appropriate security measures and controls, to keep your data protected and safe.

We do not sell, rent or share your information with external organisations. In the execution of our work, we may require trusted partners and service providers to work on our behalf. Any partners or service providers working on behalf of our Company will only have access to the information they need.

All information provided to us is stored securely, within the European Economic Area. We take all necessary steps to ensure that your data is treated securely, and in accordance with this Privacy Policy.

We will not keep your personal data for any longer than is necessary for the performance of any contract between us or for the specific purpose for which it was collected or as may be required by law.

Your Rights

Under the GDPR, you have the following rights, which we will always work to uphold:

  1. The right to be informed about this collection and use of your personal data. This Privacy Policy should tell you everything you need to know, but you can always contact us to find out more or to ask any questions by contacting us using the contact details provided above.
  2. The right to access the personal data We hold about you.
  3. The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete.
  4. The right to be forgotten, i.e. the right to ask usto delete or otherwise dispose of any of your personal data that We have.
  5. The right to restrict (i.e. prevent) the processing of your personal data.
  6. The right to object to us using your personal data for a particular purpose or purposes.
  7. The right to data portability. This means that, if you have provided personal data to us directly, We are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.
  8. Rights relating to automated decision-making and profiling. [We do not use your personal data in this way.]
  9. If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office.